Remember when “Tech Support” meant taking your laptop to the nearest “Help Desk”?

This Tech Support portal is where Accenture employees go to find solutions, request services, check the status of a case, and see personalized alerts.

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Strong all-caps headlines and striking colors work together to project a trustworthy intensity.

Accenture is a global consulting and professional services giant. I was responsible for the UX and design of their internal Tech Support website, which is visited over 15,000 times a day by Accenture employees.

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Design, UX

May 2018

The new support website brings a better experience to visitors by implementing a minimal, bold design that evolved around user feedback.